Custom & Personalized Orders

We gladly accept custom and personalized rug orders! Whether you are looking to fit a specific room layout or want a completely unique statement piece, you can request any size, color combination, or design modification to perfectly match your interior design needs.

Our Design Process

Your satisfaction is our priority. Once your custom details are confirmed, we will share a digital mockup or a sample photo for your direct approval before any production begins. This ensures your rug turns out exactly as you envisioned it.

Order Guidelines

• Production Time: Custom orders typically require 20–35 days for completion. This timeline heavily depends on the specific rug’s size and overall design complexity.
• Non-Returnable Policy: Please note that custom and personalized orders are strictly non-returnable and non-refundable, as they are custom-crafted exclusively for you.
• Handmade Characteristics: Small variations in color or pattern are completely natural in handmade rugs. These tiny differences are a hallmark of artisanal luxury and add to the unique charm of your one-of-a-kind piece.

How to Order a Custom Rug

Getting started is simple. Send us an email containing your preferred dimensions, design ideas, and specific color requirements. Feel free to attach any inspiration photos, sketches, or fabric swatches you would like us to reference.